Privacy Policy
Silmaril Software Private Limited ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our applications and visit our website.
1. Information We Collect
We may collect the following types of information:
- Information you provide: When you contact us via email or our contact form, we collect your name, email address, and message content.
- Usage data: We may collect anonymous, aggregated usage analytics to understand how our applications are used. This data does not personally identify you.
- Device information: Basic device information such as operating system version and device model may be collected for crash reporting and compatibility purposes.
2. How We Use Your Information
We use collected information to:
- Provide, maintain, and improve our applications
- Respond to your enquiries and support requests
- Diagnose technical issues and fix bugs
- Understand usage patterns to guide development priorities
3. Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share data only in the following limited circumstances:
- With service providers who assist us in operating our applications (e.g., analytics, crash reporting), bound by confidentiality agreements
- When required by law or to protect our legal rights
4. Data Storage and Security
We implement reasonable technical and organisational measures to protect your information. Data is stored securely and access is restricted to authorised personnel only.
5. Third-Party Services
Our applications may use third-party services that have their own privacy policies. These may include:
- Apple App Store (for distribution and payment processing)
- Analytics services (anonymised usage data only)
- Crash reporting services
6. Children's Privacy
Our applications are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us immediately.
7. Your Rights
You have the right to:
- Request access to your personal data
- Request correction or deletion of your data
- Withdraw consent for data processing
- Lodge a complaint with a data protection authority
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Silmaril Software Private Limited
India